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Note: New password messages are automated and sent immediately. Some users (especially with gmail and hotmail accounts) have reported that new password messages go into their Spam folder or, less frequently, do not arrive at all.

If you have requested a new password and have not received a response in a reasonable amount of time (responses usually arrive in less than 1 minute but should never take more than 10 minutes), try a second time. If that does not work then send a message to support@mbamath.com reporting the problem. We will manually forward a copy of your new password message. The manual step will involve a delay whose length depends on MBA Math staff schedules.

Hotmail users: Messages might come through more effectively if you add the email address support@mbamath.com or the domain mbamath.com to your safe senders list (from within Hotmail go to Options | Safe and Blocked Senders | Safe Senders).

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